For patients and families
Your test, step by step.
Find a test, prepare for sample collection and understand your results. Start with what you need now.
Each investigation starts with a person, a question and a story.
Why consider
The hardest part might be not knowing.
When familiar signs, symptoms, or patterns remain unexplained, genetics can add information—without promising an answer in every case.
Testing process
A clear process, with guidance at each stage.
The flow and type of sample vary depending on the test. The team confirms requirements before sample collection.
-
01
Guidance and request
Clinical need, history, and previous tests help define the scope.
-
02
Sample collection
Mouth swab, blood or other indicated material is collected according to the instructions received.
-
03
Expert analysis
The sample goes through quality control, sequencing, data processing and specialized review.
-
04
Report and clinical conversation
The result is available with interpretation and should be discussed in the patient's context.
After the test
Have you received your report?
Discuss your results with the professional who cares for you. A finding, an inconclusive result and a variant of uncertain significance (VUS) have different interpretations.
Our guide explains possible results and follow-up of reported VUS through the Infinity VUS program.
Practical information
Find the next step.
Access guidelines and channels that remain available before and after sample collection.
Frequently asked questions
Before taking the test.
Do I need to know which test to order?
No. Tell the team what your question is and whether there is a medical request, family history or previous results. This information helps guide the next step.
Can I collect it at home?
Many tests accept oral swabs collected with a home kit. Others require blood or specific material. Please confirm suitable option before collecting.
How long does it take for the result to be ready?
The deadline varies depending on the test, the sample and the need for additional steps. The estimate applicable to your order is provided by the team.
How is my genetic data treated?
Personal and genetic data are processed in accordance with the stated purposes, access controls and applicable legislation. See also the NeoGenomica privacy policy.
For patients and families
Continue reading.
Start with the topic that comes closest to your question.
Explore all patient guides
Learn
Care pathway
Test access
Tests and results
Next step
Start with your question, not the name of the test.
Explain the context and receive guidance on tests, sample collection and necessary documents.
